About us/your information
The Football Foundation is committed to ensuring our site is absolutely secure for you to use and takes great care to protect your information.
The Football Foundation has notified the Information Commissioner under the Data Protection Act 1998 that it processes personal data as a necessary part of its operations. The Football Foundation will observe the various Data Protection Principles set out in the Act and other guidance issued from time to time by the Commissioner. The terms of this policy supplement your rights under the Act but do not limit them in any way.
What information do we hold on you?
We collect details from you when you request a publication or fill in an online form from our website, by email, through telephone conversations, and written and verbal communication. We may supplement the information that you provide with other information that we obtain from our dealings with you.
What do we do with the information?
We will use the personal information gathered in our normal course of business primarily to assess applications and provide publications you have requested, and also for administration purposes:
to confirm identification when you contact us
to communicate with you about an application
for record keeping purposes
to track activity on our website
to improve and monitor our customer service to you
for the prevention of crime and fraud
We may contact you by post, email, telephone or fax for these purposes.
Disclosure of your information to service providers
In order to provide our publications to you, we may need to appoint other organisations to carry out some of the processing activities on our behalf, such as mailing houses.
In common with many other website operators, we do employ cookies (download of files to your PC to record your visits to the site) to measure site information. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored.
Please note, if you do turn cookies off this will limit the service that we are able to provide to you and may affect your visitor experience. For further information on cookies and how to switch them off see www.allaboutcookies.org.
Changing your personal information
If you believe that we are storing details relating to you and that these are incorrect or you wish to remove them, please contact us.
Your rights to access your personal information
You have a right to receive a copy of the personal data that we hold about you.
To obtain a copy of the personal information we hold on you, please write to the Football Foundation, Whittington House, 19-30 Alfred Place, London, WC1E 7EA.